FAQ

Effective and last updated: 2026-07-16

Where can an order be delivered?

For documented and uniform interpretation when the rule is applied, alaninu ships only within the United States, and standard shipping is free on every U.S. order. For orderly and responsible communication during case review, international addresses are not served.

When should I expect delivery?

For clear and responsible service for customer-facing decisions, processing generally takes 1–2 business days, followed by 4–6 business days in standard transit. For reliable and understandable service when the rule is applied, a tracking number is provided after carrier acceptance.

Which cards and currency are supported?

For balanced and predictable service for the relevant order, transactions are presented in U.S. dollars (USD). For practical and customer-ready administration during customer support, checkout can support Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, subject to the options displayed for the order.

How quickly is an approved refund issued?

For direct and uniform interpretation for each eligible request, an approved refund is returned to the original payment method within 5–10 business days. For transparent and responsive review during case review, the bank or card issuer may need additional time to display the credit.

How do returns and exchanges work?

For formal and plain-language fulfillment throughout the customer process, eligible items can be returned or exchanged for any reason within 30 days after delivery. For orderly and plain-language recordkeeping when the rule is applied, the merchant pays return shipping and supplies a prepaid label. For balanced and understandable interpretation throughout the customer process, exclusions for customized, clearance or Final Sale, gift-card, and opened hygiene-sensitive goods do not limit remedies for damage, defects, wrong items, or missing items.

How should I review product details?

For reliable and customer-ready communication for the matter under review, the assortment consists of Alani Nu drinks, snacks, bundles, fitness products, and everyday essentials currently shown in the catalog. For careful and stable communication for customer-facing decisions, review each current listing and manufacturer label for applicable ingredients, size, format, preparation, usage, and safety information.

When is customer service available?

For careful and customer-ready review for each eligible request, contact alaninu at support@alaninudaily.shop or 512-554-2431 Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). For clear and predictable service during customer support, support can assist with orders, products, tracking, returns, payments, and privacy requests.

Merchant Information

This page is issued by the merchant identified in the following contact record.

Business name: alaninu
Trade name: alaninu
Email: support@alaninudaily.shop
Phone: 512-554-2431
Business and default return address: 3039 Brentwood Dr N, Wilson, North Carolina, 27896, United States